Purchase of Products through Cellar Link - Marketplace
1. Application of Terms
1.1 Words and phrases which are defined in clause 2 have the same meaning when used
elsewhere in these Terms. Defined terms are generally indicated by the use of a capital
1.2 The supply of Products and Services by Cellar Link, and business undertaken by Cellar Link,
is in all cases subject to these Terms. No statement, act or omission by any person acting
or purporting to act on behalf of Cellar Link has effect to waive, add to or vary these
Terms, unless the waiver, addition or variation is in writing and signed by a duly authorised
representative of Cellar Link.
1.3 The use of a Customer's own terms and conditions is no derogation from these Terms. In
particular, Cellar Link will not be bound by any terms attaching to or accompanying any
Customer order, and the Customer agrees that all such terms are excluded.
1.4 These Terms include and should be read in conjunction with the following policies and
terms that are accessed through the Website:
(b) Cellar Link’s how to order and pay policy;
(c) Cellar Link’s rate schedule/s and
(d) Cellar Link’s website terms and conditions.
1.5 Cellar Link may add to or amend these Terms at any time by giving notice to the Customer
by e-mail or post or by placing a copy of the Terms as amended on Cellar Link's website.
Such addition or amendment will take effect 30 days after notice is given, or later in
accordance with its terms. Without limitation, continued placement of orders by the
Customer with Cellar Link after the notice has been given will be conclusive evidence that
the Customer has accepted the terms as added to or amended.
2. Definitions and Interpretation
2.1 In these Terms the following definitions apply:
(a) “Auto pay” means payment by electronic, automated means from a credit card account or by direct debit from a bank account.
(b) "Business Day" means any day other than a Saturday, Sunday or public holiday in Hong Kong.
(c) "Case" includes case, box, carton or other storage container used for the storage of Products.
(d) "Cellar Link" means Cellar Link Limited, a company incorporated under the laws of Hong Kong with company number 1298167 and, where the context permits, includes its officers, employees, agents and contractors.
(e) “Cellar Link Account” means an account opened by the Customer with Cellar Link for access to or for the purchase or sale of Products or Services;
(f) “Cellar Link Fees” include but are not limited to the following:
(i) “Administration Fee” which means Cellar Link’s fee charged per invoice if the Customer pays for storage with Cellar Link on a quarterly basis.
(ii) “Bank Transfer Charge” which means Cellar Link’s fee for transferring funds to an overseas bank account.
(iii) “Case Handling In Fee” which means Cellar Link’s fee for transferring Cases into the Storage Facility.
(iv) “Case Handling Out Fee” which means Cellar Link’s fee for transferring Cases out of the Storage Facility.
(v) “Default Notice Fee” which means Cellar Link’s fee charged when payment by credit card or direct debit is declined, or a cheque payment is dishonoured.
(vi) “Late Fee” which means the sum charged by Cellar Link as a result of nonpayment of an invoice by the due date.
(vi) “Listing Fee” means Cellar Link’s charge per bottle of wine which is offered for sale on the Global Wine Management Portal.
(viii) “Sales Commission” means the commission payable by the Customer to Cellar Link upon sale by Cellar Link of a Product listed for sale by the Customer.
(ix) “Storage and Insurance Rates” means Cellar Link’s charges for storage and insurance.
(x) “Subscription Fee” means Cellar Link’s fee for subscription to an applicable Cellar Link Account.
(g) "Claim" includes any claim, demand, action, proceedings, suits, liability, loss, damages, cost (including legal costs) or expense suffered or incurred whether in contract or tort, under statute or otherwise.
(h) "Contribution" means any tasting notes, comments, photos, data, or other information or materials that the Customer Uploads to the Website and is either displayed solely to the Customer or publicly. "Customer owned Contribution" means a Contribution that the Customer, rather than a third party, owns.
(i) "Customer" includes:
(i) a person with whom any contract for the provision of Products or Services is made by Cellar Link; and
(ii) a person to whom Cellar Link provides Products or Services; and, where the context permits, his officers, employees, agents or contractors other than Cellar Link.
(j) "Deposit Receipt" means the receipt issued to the Customer by Cellar Link for all Products deposited by the Customer at the Storage Facility.
(k) “Global Wine Management Portal” means Cellar Link’s secure website for wine collection management.
(l) “Hong Kong” means the Hong Kong Special Administrative Region of the People’s Republic of China.
(m) "Intellectual Property Rights" includes all rights in respect of copyright, trade marks, patents, designs, protection of confidential information, circuit layouts, and any other intellectual or industrial property rights whether arising under statute or otherwise.
(n) “Market Price” means the price paid to Cellar Link by the buyer.
(o) “Password” means a secret word or phrase that a Customer uses to gain admittance or access to services or information on the Website.
(p) "Product" means any wine or other goods of any kind whether supplied by Cellar Link to a Customer, delivered to Cellar Link by or on behalf of a Customer or offered for sale on the Global Wine Management Portal or the Website.
(q) “Product List” means the list of products available for sale by Cellar Link, published on the Website.
(r) “Provenance Guarantee” means Cellar Link’s assurance of the source and quality of a Product supplied to the Customer by Cellar Link.
(s) “Registration” means registration by the Customer on the Website for either a Cellar Link shopping account or to receive Cellar Link’s newsletters by email and “Register” has a corresponding meaning.
(t) “Sale Cost” means and includes each fee, charge, cost and expense (whenever incurred) of and incidental to the storage, preparation, transport, marketing, advertising, sale and disposal of Products, including (without limitation) the following and other costs as applicable:
• Marine transit insurance at market rates from time to time
• Freight charges at market rates from time to time
• Any applicable customs or other duty at the rate applicable from time to time
• Auction house listing fees as applicable from time to time
• Case handling fees as applicable from time to time
• Listing Fees as disclosed in Cellar Link’s Schedule of Fees and Charges
• Advertising costs for local advertising of the customer’s products for sale, on line and by traditional media
• Auction house commissions as disclosed in the schedule of fees and charges Auction house loss and damage waiver
• Credit card merchant fee surcharges
• All other fees, duties, taxes and levies as applicable and levied by any statutory authority in the country of sale.
(u) “Schedule of Fees and Charges” means the schedule of Cellar Link Fees and Cellar Link’s charges for the Services, as published by Cellar Link from time to time.
(v) "Service" means any storage, delivery, trading or other service provided or performed by Cellar Link for a Customer.
(w) "Storage Facility" means a suitable facility for storage of the Products as determined from time to time by Cellar Link in its discretion.
(x) “Storage Record” means the inventory of the Customer’s Products stored within the Storage Facility.
(y) “Subscription” means subscription by the Customer on the Website for a Cellar Link Account and access to the Global Wine Management Portal and “Subscribe” has a corresponding meaning.
(z) “Tax” includes any tax, levy, duty, excise or impost, which applies to the supply, import, export, purchase or sale of or payment for any Product or the performance of or payment for any Service.
(aa) "Terms" means these terms and conditions and Cellar Link’s policies referred to in clause 1.4, each as varied from time to time in accordance with clause 1.5.
(bb) "Upload" means to post, enter, or otherwise provide to the Website or the Cellar Link software.
(cc) "Website" means Cellar Link's World Wide Web site at the internet address www.cellarlink.hk.
2.2 Except where the context otherwise requires, in these Terms:
(a) the singular includes the plural and vice versa;
(b) words importing one gender include other genders;
(c) the words "written" and "in writing" include any communication by letter, facsimile or
(d) a reference to an individual includes a partnership, body corporate, government
authority or agency and vice versa;
(e) a reference to a party includes that party's executors, administrators, successors and
(f) if a party consists of 2 or more individuals, these Terms apply to all of them jointly
and each of them severally; and
(g) headings are for convenience only and do not affect the interpretation of these
3.1 Registration on the Website provides the ability to store frequently used information such
as Product queries and personal information used to speed check-out, as well as access
(where subscribed) to Cellar Link software, auction prices and premium third-party content
licensed by Cellar Link. The Customer warrants and represents that all the information
provided by the Customer in the course of registering and/or subscribing on the Website is
complete, accurate and up to date. The Customer undertakes to promptly notify Cellar Link
of any changes to such information.
3.2 A person may only register and/or subscribe and remain registered and/or subscribed on
the Website if he can enter into legally binding contracts under Hong Kong law and if his
registration and/or subscription is/are and will remain permitted under the law of the
person’s country of domicile or residence, if other than Hong Kong. A person can only
register and/or subscribe on the Website if, and the Customer represents and warrants
(a) (if the Customer is an individual or a group of individuals) the Customer is or all
members of the group are over the age of 18 (or, if higher, the legal minimum age
for buying alcohol in Hong Kong or, if other, than Hong Kong, the jurisdiction in
which the Customer resides or requires delivery); and
(b) (if the Customer is the representative of a company, partnership, trust or other
organisation) the Customer has authority to place orders on behalf of such company,
partnership, trust or other organisation and that the Customer is legally permitted to
enter into each contract that results from acceptance of the Customers orders.
3.3 Upon registration and/or subscription, the Customer must provide a working email address
and a password and all other relevant address and contact details required by Cellar Link.
The Customer, or the Customer's authorised representative, must ensure that the
Customer’s email address and password remain confidential at all times and agrees that
the Customer is solely and entirely responsible for all activities which occur using the
Customer’s email address and password. The Customer must notify Cellar Link immediately
if the Customer becomes aware of any unauthorised use of the Customer’s email address
and password. Each Customer email address and password must be used by a single user
and/or the Customer's authorised representative(s) and is not transferable. Cellar Link may
suspend or terminate access to an account if it suspects unauthorised or improper use.
3.4 It is the Customer’s responsibility to inform Cellar Link of any change to his email address
and other relevant address and contact details. If any communication from Cellar Link to
the Customer is returned to Cellar Link as undelivered, the Customer’s account may be
deemed to be temporarily closed (at Cellar Link’s discretion). The Customer’s account will
remain temporarily closed until the Customer notifies Cellar Link of the Customer’s correct
email address, physical address and contact details (as the case requires). While the
Customer’s account is temporarily closed, Cellar Link will not send the Customer any
communications. Cellar Link shall not be liable to the Customer for any direct, indirect or
consequential loss, damage, cost or expense suffered by the Customer on account of the
temporary closure of the Customer’s account, including without limitation any change in
value or any loss of opportunity, market or profit.
3.5 If the Customer is issued with a password by Cellar Link, the Customer agrees to take
responsibility for the safekeeping of the Customer’s password and will not disclose it to
anyone. The Customer is liable if an unauthorised person uses the Customer’s password.
The Customer agrees to release and forever indemnify Cellar Link in relation to any liability
howsoever arising out of the unauthorised use of the Customer’s password.
3.6 A valid credit, debit or charge card associated with the Customer’s name, billing address,
and phone number is required when making a purchase. The Customer may maintain this
information, as well as other information such as shipping addresses, on the My Account
page of Cellar Link's site. All personal information provided to Cellar Link will be treated in
is fully entitled to use that credit, debit or charge card both at the time when the Customer
enters its details and when the Customer seeks to use it, and that the card has or will
have, at all relevant times, sufficient funds or available credit to cover all charges the
Customer incurs to Cellar Link.
3.7 The Customer acknowledges that Cellar Link or its associates or related corporations own
or are licensed to use all Intellectual Property Rights in the Website (including, but not
limited to, any images, photographs or text which appear on the Website). The Customer
agrees that the Customer will make no representation to the contrary, and that the
Customer must not use or copy the Website in any manner which is inconsistent with the
rights of the owner or licensee of such Intellectual Property Rights.
3.8 As a condition of use of the Website, the Customer expressly agrees not to use the
Website, the Cellar Link software, or other internet services provided by Cellar Link for any
purpose that is unlawful or prohibited by these Terms. The Customer agrees to abide by all
applicable Hong Kong and international laws and regulations. The Customer agrees that
the Customer is solely responsible for all acts or omissions that occur using the Customer's
account, including the content of transmissions through Cellar Link's service.
3.9 Without Cellar Link's prior written consent the Customer may not reproduce, distribute,
modify, create or display derivative works based on, repost or otherwise use the content of
the Website. Nothing contained herein shall be construed as conceding any licence or right
under any copyright or other intellectual property right.
3.10 The Customer acknowledges that any trade marks or logos which appear on the Website
are owned by or licensed to Cellar Link or its associates or related corporations, and that
the Customer must not do anything to prejudice the rights of the trade mark owner or
licensee to such trade marks or logos.
3.11 The Customer agrees not to:
(a) attempt to access the Website or any of its content if the Customer is under the legal
drinking age of the jurisdiction from which the Customer accesses the Website;
(b) Upload, post or otherwise transmit through or to the Website any content that:
(i) is unlawful, abusive, threatening, harmful, obscene, lewd, offensive,
defamatory or otherwise objectionable;
(ii) might infringe the intellectual property rights, privacy rights, rights of publicity,
or other proprietary rights of others;
(iii) contains any virus, Trojan horse, time bomb, or any other harmful program or
(c) disrupt, place unreasonable burdens or excessive loads on, interfere with or attempt
to gain unauthorised access to any portion of the Website, its computer systems,
servers or networks;
(d) provide false information about the Customer to Cellar Link, impersonate any other
person, or otherwise attempt to mislead others about the Customer's identity or the
origin of any content, message or other communication;
(e) transmit junk mail, chain letters, or other unsolicited bulk email or duplicative
(f) collect information about other visitors to Cellar Link website(s) without their consent
or otherwise systematically extract data or data fields, including without limitation
any financial data or email addresses;
(g) sell access to or the use of the Website, including any content contained on,
downloaded or accessed from the Website, except as specifically permitted in writing
by Cellar Link;
(h) redistribute any content, including reviews, provided by Cellar Link in any manner
whatsoever including by means of printed publication, fax broadcast, web pages,
email, web newsgroups or forums, or any other electronic or paper-based service or
3.12 Cellar Link reserves the right to monitor, review, retain, and/or disclose any information
necessary to satisfy any applicable law, regulation, legal process or legitimate
3.13 By Uploading any Contribution, the Customer represents and warrants that the Customer
has the right to Upload that Contribution. The Customer will not Upload any Contribution
that the Customer does not have the right to Upload.
3.14 Cellar Link will provide a means by which the Customer may disclose that a Contribution is
not a Customer-owned Contribution. The Customer will make all such disclosures
appropriately and accurately; in the absence of such disclosure, Cellar Link may rely upon
the Customer's warranty that the Contribution is a Customer-owned Contribution.
3.15 The Customer grants Cellar Link an irrevocable, perpetual, worldwide, fully-paid, nonexclusive
licence to create derivative works of each Customer-owned Contribution and to
use, reproduce, modify, adapt, publish, perform and display the Customer-owned
Contribution and its derivative works, so long as the Customer is not identified as the
source thereof; provided, however, that if the Customer authorises Cellar Link to identify
the Customer as the source, then the Customer will be so identified. The Customer
represents and warrants that the Customer has the right to grant the foregoing licence.
3.16 The Customer acknowledges that Cellar Link has no obligation to screen, and does not
screen, Contributions when they are Uploaded. Cellar Link, in its sole discretion, may, but
will have no obligation to, maintain and utilise Contributions even if the Customer deletes,
edits or removes any Contribution, irrespective of whether any user or third party claims
that such Contribution violates these Terms or any rights of such user or third party. Cellar
Link may, but under these Terms will have no obligation to, investigate any such claim.
3.17 Cellar Link does not monitor or review statements made by persons other than Cellar Link
on the Website. Third parties may post statements or information on some portion of the
Website from time to time. Cellar Link makes no representations to the Customer in
relation to the accuracy, quality, legality, ownership or other aspect of any third party
3.18 Cellar Link has not reviewed all of the sites that are linked to the Website and is not
responsible for the content of any off-site pages or any other sites linked to the Website.
The Customer's linking to any other off-site pages or other sites is strictly at the Customer's
3.19 The Customer agrees that the entire risk arising out of use or performance of the Website
lies with the Customer. To the extent permitted by law, the Customer releases and
discharges Cellar Link and its associates and related corporations from all forms of direct,
special, indirect or consequential loss or damage (including loss of profits, loss of data or
loss or damage that may reasonably be supposed to be in the contemplation of the parties
at any time) arising out of or in connection with the Website, including, without limitation,
loss or damage caused by the negligence of Cellar Link or its associates or related
3.20 Any third party products, services and information offered for sale or advertised which are
accessible from the Website via a hyperlink to a third party website are not produced or
endorsed by Cellar Link and the Customer’s legal relationship is with the third party
Cellar Link does not check, represent nor warrant the accuracy or completeness of the
information or the suitability or quality of the products and services of any third parties.
The Customer must make the Customer’s own enquiries with the relevant third party
supplier direct before relying on the third party information or entering into a transaction in
relation to the third party products and services accessible from the Website via a hyperlink
to the third party website.
Cellar Link may receive fees and/or commissions from third parties whose products and
services are displayed or made available from the Website via a hyperlink to the third
party. The Customer acknowledges and consents to Cellar Link receiving such fees and/or
3.21 Cellar Link may add to, delete, or otherwise change any of the terms, conditions, and
notices under which the Website is offered, including but not limited to the charges
associated with the use of the Website. Cellar Link will notify the Customer of any
substantial changes to these terms & conditions as provided in clause 1. The Customer’s
use of the Website after notice will constitute the Customer’s deemed acceptance of such
4.1 Cellar Link will (subject to the remainder of this clause 4) use reasonable endeavours to
ensure that the Global Wine Management Portal is available 24 hours a day 365 days a
year. Notwithstanding this, Cellar Link shall not be responsible for or liable to any
Customer for any unavailability of the Global Wine Management Portal which is outside
Cellar Link's control, including but not limited to any failure of any hardware, software
and/or any telecommunications links between Customers and the internet.
4.2 Cellar Link reserves the right to close the Global Wine Management Portal at any time if it
believes there are compelling legal or technical reasons to do so or for general
4.3 Without limiting the foregoing Cellar Link may refuse to provide or to continue to provide
access to the Global Wine Management Portal or to provide or continue to provide other
services to anyone at any time at its sole discretion.
5.1 The Customer acknowledges that Cellar Link may collect, store, use and disclose
information about the Customer for the following purposes:
(a) performance by Cellar Link of its obligations and enjoyment by Cellar Link of its
rights under these Terms;
(b) (unless the Customer has requested that it not receive such information) to provide
the Customer with marketing materials and information about products and services
which Cellar Link or any affiliated organisations provide which may be of interest to
(c) complying with Cellar Link's obligations under relevant laws; and
(d) should Cellar Link (in its discretion) decide to extend credit to the Customer:
(i) to assess an application by the Customer for such credit;
(ii) to notify other credit providers or credit reference agencies of any default by
the Customer in complying with the terms upon which such credit is extended;
(iii) to exchange information with other credit providers as to the status of the
credit provided by Cellar Link where the Customer is in default.
5.2 The information which Cellar Link may collect, store, use and disclose under clause5.1(d)
can include any information about the Customer's credit worthiness, credit standing, credit
history or credit capacity that credit providers are allowed to give or receive from each
other under the Personal Data (Privacy) Ordinance and any other applicable law in Hong
Kong and/or other relevant jurisdictions.
5.3 Cellar Link will not discuss or amend any of the Customer’s account information or account
details nor accept any trading instruction without prior confirmation of the Customer’s
account identification, password and/or other security details (at Cellar Link’s discretion).
6.1 Before, during or after the provision of credit to the Customer, whether by means of accepting any delay in payment by the Customer or otherwise, Cellar Link may give information about the Customer to a credit reporting agency for the following purposes:
• to obtain a consumer credit report about the Customer; and/or
• to allow the credit reporting agency to create or maintain a credit information file containing information about the Customer.
6.2 The information that Cellar Link may give to a credit reporting agency is limited to:
• identity particulars - the Customer’s name, sex, address (and the previous two addresses) date of birth, name of employer, and driver’s licence number;
• the Customer’s application for credit or commercial credit - the fact that the Customer has applied for credit and the amount;
• the fact that Cellar Link is a current credit provider to the Customer;
• payments which are overdue by more than 60 days, and for which debt collection action has started;
• advice that the Customer’s payments are no longer overdue in respect of any default that has been listed;
• information that, in the opinion of Cellar Link, the Customer has committed a serious credit infringement (that is, fraudulently or shown an intention not to comply with the Customer’s credit obligations);
• dishonoured cheques - cheques drawn by the Customer for $100 or more which have been dishonoured more than once; and
• information that credit provided to the Customer by Cellar Link has been paid or otherwise discharged.
6.3 The Customer agrees as follows:
(a) that Cellar Link has informed the Customer that Cellar Link may give certain personal information about the Customer to a credit reporting agency;
(b) that Cellar Link may obtain information about the Customer from a business which provides information about the commercial credit worthiness of persons for the purpose of assessing the Customer’s application for consumer credit;
(c) that Cellar Link may obtain a consumer credit report containing information about the Customer from a credit reporting agency for the purpose of assessing the Customer’s application for commercial credit;
(d) that Cellar Link may exchange information with credit providers named in the Customer’s application for credit or named in a consumer credit report issued by a credit reporting agency for the following purposes:
• to assess an application by the Customer for credit;
• to notify other credit providers of a default by the Customer;
• to exchange information with other credit providers as to the status of the Customer’s credit with Cellar Link where the Customer is in default with other credit providers;
• to assess the Customer’s credit worthiness; and the Customer understands that the information exchanged can include anything about the Customer’s credit worthiness, credit standing, credit history or credit capacity that credit providers are allowed to exchange under Hong Kong law (and any other applicable law);
(e) that Cellar Link may obtain from a credit reporting agency a consumer credit report containing information about the Customer for the purpose of assessing whether to accept the Customer as a guarantor for credit applied for by, or provided to, other person(s) (whether by means of accepting any delay in payment by the relevant other person(s) or otherwise). The Customer agrees that this agreement commences from the date the other person(s) apply for or are granted credit and continues until the credit covered by the other person’s(s’) application ceases;
(f) that Cellar Link may give to a person who is currently a guarantor, or whom the Customer indicated is considering becoming a guarantor, a credit report containing information about the Customer for the purpose of the prospective guarantor deciding whether to act as a guarantor, or to keep an existing guarantor informed about the guarantee. The Customer understands that the information disclosed can include anything about the Customer’s credit worthiness, credit standing, credit history or credit capacity that credit providers are allowed to disclose under the Privacy Act, and includes a credit report.
7.1 The Customer acknowledges as follows:
(a) Cellar Link does not warrant the accuracy of information contained in the Product
List. The Customer is solely responsible for verifying the details of all Products
received from Cellar Link before consuming or otherwise dealing with them.
(b) Descriptions of third parties’ goods and services included in the Website are accurate
to the best of Cellar Link's knowledge, based upon information provided by those
third parties. Cellar Link will endeavour to correct errors or omissions as quickly as
practicable after being notified of them.
(c) Cellar Link will use reasonable endeavours to check each Case of Products offered for
sale through the Website by third parties to ascertain that the Products concerned
correspond with their description.
(d) Despite paragraphs (b) and (c) of this clause, Cellar Link has no control over, it does
not give any warranty or representation in relation to and, to the fullest extent
permitted by law, it disclaims all responsibility for:
(i) the quality, safety or legality of any Product offered for sale through the
Website by third parties;
(ii) the truth or accuracy of any listing or description of any Product offered for
sale through the Website by third parties; and
(iii) the ability of any third party to sell or any third party’s title to any Product
offered for sale through the Website.
(e) Any information or advice given by Cellar Link by telephone, fax, email, and
marketing material or via the Website (including, without limitation, any valuation)
was or will be current at the date of posting, but may have become or may become
out of date. Any valuation given by Cellar Link is indicative only. Any advice given
by Cellar Link about buying or selling Products is purely an opinion and the decision
to buy or sell rests solely with the Customer at all times. The Customer can obtain
further information about the Products and Services referred to on the Website by
telephoning Cellar Link.
(f) Any information or advice given by Cellar Link by telephone, fax, email, marketing
material or via the Website was or will be prepared without consideration of the
Customer’s personal objectives, financial situation or needs. Before acting on the
information or advice, the Customer should consider whether it is appropriate to the
Customer’s objectives, financial situation and needs. The Customer should consider
each Product carefully before deciding whether to acquire, continue holding or sell
(g) Any information on the Website about the taxation consequences of buying and
selling Products is general information only; is based on current tax laws as
understood by Cellar Link from time to time; is for guidance only; does not
constitute tax advice; and should not be relied upon by the Customer. The
Customer’s individual situation may differ and the Customer should obtain
independent professional tax advice on all taxation matters.
(h) Cellar Link has recommended that the Customer should obtain independent financial
and investment advice from the Customer’s appropriately qualified financial advisor
as to the preferred mechanism for acquisition or disposal of the Customer’s Products
and also regarding the likely tax consequences of disposal for the Customer.
(i) Cellar Link will act on the Customer’s behalf as instructed by the Customer in his
instruction and/or by the Customer’s representative. Any market valuation that has
been or is provided by Cellar Link is/will be a reflection of past sales (by
country/method of sale). Where a market valuation has been or is provided, it is not
a reserve price and the Products may be sold for more or less than that valuation.
Any market valuation is exclusive of all Sale Costs.
8.1 A purchase order placed by the Customer, by whatever means, with Cellar Link:
(a) may not be cancelled without Cellar Link's consent in writing; and
(b) may be wholly or partially accepted or rejected by Cellar Link in its absolute
Acceptance of a purchase order by Cellar Link is not effective until it is confirmed by Cellar
Link to the Customer in writing.
8.2 Without limiting clause 8.1, Cellar Link may in its sole discretion reject or elect to partially
supply any purchase order placed by the Customer if there is not a sufficient quantity of
Products available to Cellar Link or if the terms upon which such Products are available are
not acceptable to Cellar Link or for any other reason in its entire discretion.
8.3 Subject to clauses 8.1 and 8.3, a contract for the sale and purchase of Products offered for
sale by Cellar Link or a contract for the supply of Services will come into effect upon
receipt by Cellar Link of:
(a) the Customer’s purchase order; and
(b) payment for the Products or the Services (as the case may be).
9.1 The price payable by the Customer for any Products or Services ordered by the Customer
and supplied by Cellar Link will be:
(a) the price quoted by Cellar Link at the time the Customer places the order; or
(b) the Market Price; or
(c) such other price as Cellar Link may advise to the Customer at or before the time
Cellar Link accepts the Customer's order.
9.2 Subscription Fees and Listing Fees are invoiced annually in advance for each calendar year
and are payable in advance at the time of opening a Cellar Link account or listing Products
on the Global Wine Management Portal and in advance on the first Business Day in January
each subsequent year so long as the Customer has a Cellar Link account or has Products
listed on the Global Wine Management Portal.
9.3 Charges for storage and insurance are either:
(a) invoiced annually in advance for each calendar year and are payable in advance at
the time of opening a Cellar Link account or listing Products on the Global Wine
Management Portal and in advance on the first Business Day in January each subsequent
year so long as the Customer has Products in the Storage Facility; or
(b) invoiced quarterly in advance for each calendar quarter as the Customer elects and
are payable in advance at the time of placing an order for storage or insurance and in
advance on the first Business Day in each subsequent calendar quarter so long as the
Customer has Products in the Storage Facility.
9.4 No adjustment is made to Subscription Fees, Listing Fees or charges for storage and
insurance for any period during a year during which a Service is not used by the Customer.
9.5 The Customer is not entitled to a refund of any fee paid in respect of any period during
which a Service is not used by the Customer.
9.6 Payment in full for Products and Services ordered by a Customer, together with any Taxes
or expenses payable by the Customer under clause 10, must accompany the Customer's
order and must be made in cash or in such other form as Cellar Link agrees to accept from
time to time. Any variation in the price notified by Cellar Link pursuant to clause 9.1(c) will
(if a reduction) be refunded by Cellar Link to the Customer at the time the Products or
Services are delivered by Cellar Link or (if an increase) must be paid by the Customer to
Cellar Link upon notification by Cellar Link.
9.7 The Customer must pay:
(a) all delivery, storage, insurance, collection, redelivery and other charges in
accordance with Cellar Link's Schedule of Fees and Charges; and
(b) all expenses, including legal fees, incurred by Cellar Link in the enforcement of these
Terms and collection of overdue sums due to Cellar Link.
9.8 Unless otherwise agreed by Cellar Link, payment process for all Cellar Link Fees and other
fees and charges shall be by Auto pay only.
9.9 The first drawing under a bank account debit authorisation will occur on the date
nominated on the direct debit authorisation.
9.10 Cellar Link will give the Customer at least 14 days’ notice in writing or by telephone before
any change is made to the initial terms of a bank account debit authorisation.
9.11 The Customer must give notice in writing to Cellar Link before the Customer makes any
change to a bank account debit authorisation, including (without limitation):
(a) deferring a debit; or
(b) altering the schedule of debits; or
(c) stopping an individual debit; or
(d) suspending the bank account debit authorisation; or
(e) cancelling the bank account debit authorisation.
9.12 Any credit, debit or charge card or bank account debit authorisation that is declined, and
any cheque payment that is dishonoured will attract a fee as set out in Cellar Link's
Schedule of Fees and Charges.
9.13 If the Customer gives Cellar Link authority to debit sums due to Cellar Link to the
Customer's credit, debit or charge card or bank account, Cellar Link may charge its
accounts to the Customer’s credit, debit or charge card or bank account as and when they
9.14 The Customer is solely responsible for notifying Cellar Link of any alleged error in debiting
the Customer’s credit, debit or charge card or bank account.
9.15 If any credit, debit or charge card or bank account debit authorisation is declined, Cellar
Link shall not be obliged to seek further authorisation and may charge late fees and
interest at the rate set out in clause 11.1 from the time the credit, debit or charge card or
bank account debit authorisation is declined until the outstanding account is paid in full.
10.1 Except as otherwise provided in these Terms, Taxes:
(a) will be borne by Cellar Link, if the price at which Cellar Link supplies a Product or
Service is expressed to be inclusive of the particular Taxes; and
(b) in every other case, must be borne by the Customer.
10.2 The Customer must pay on demand, and must indemnify Cellar Link in full against:
(a) any agent's fees, costs of handling and delivery or other expenses incurred as a
result of delivery of any Product to an address other than the Storage Facility; and
(b) any Taxes which are to be borne by the Customer under clause 10.1, together with
any fine, penalty or interest paid or payable by Cellar Link because of a default by
the Customer in paying such amounts.
11.1 If any amount is due and payable to Cellar Link by a Customer but remains unpaid, Cellar
Link may (without the need for further notice or demand and without prejudice to any
other rights or remedies which may be available to it) do any one or more of the following:
(a) charge and recover a late fee;
(b) charge and recover interest on the outstanding amount, calculated daily at the rate
of 1.5% per month;
(c) off-set the amount owed against any money that Cellar Link owes to the Customer;
(d) cancel any outstanding order placed by the Customer and apply any amount paid in
respect of such order to the payment of amounts owing to Cellar Link.
11.2 In addition Cellar Link shall have a lien on all Products, any other goods held in the Storage
Facility on the Customer's behalf and any document relating to them for all sums payable
by the Customer to Cellar Link. If any amount due and payable to Cellar Link by the
Customer is not paid in full within six (6) weeks of the due date, Cellar Link may, without
further notice, take any or all of the following actions: dispose of and/or sell the Products
or other goods by public auction or private treaty on such terms as Cellar Link may
determine. Cellar Link may also require payment of default action costs, including any costs
associated with the seizure of the Customer's Products. Any excess moneys recovered by
Cellar Link on disposal will be returned to the Customer.
12.1 Title to Products sold by Cellar Link will pass to the Customer when (and only when) all
amounts outstanding in respect of the Products and otherwise owing by the Customer to
Cellar Link (whether on account of Products, Services or otherwise) have been paid in full
to Cellar Link.
12.2 Products sold by Cellar Link will be at the risk of the Customer from the time of actual
delivery of the Products to the Customer or of deemed delivery pursuant to clause 15.4,
whichever is earlier. Subject to clause 13, it is the Customer's responsibility to arrange such
insurance as the Customer deems necessary or appropriate in the circumstances to protect
against loss of or damage to the Products.
12.3 The Customer:
(a) stores Products at the Storage Facility solely at his own risk; and
(b) bears all responsibility, to the fullest extent permitted by law, for any and all direct
or consequential loss, damage or destruction of any kind to the Products whilst in
possession or control of Cellar Link or otherwise, howsoever caused including but
not limited to theft, deterioration, contamination, evaporation, breakage, spoilage,
mildew, flood, fire, leakage or overflow of water, heat, storm, earthquake,
explosion, accident, interruption to or failure of gas, water, electricity and other
services, industrial disputes, war, removal or delivery of goods, pests, vermin or any
other reason whatsoever.
13.1 Cellar Link will ensure that there is in effect at all times a policy of insurance which covers
the Products for their replacement or the payment of their cost of replacement (as
determined in accordance with the policy) against the risks of physical loss, destruction and
damage arising from causes specified in the policy, at all times from actual receipt of the
Products into the Storage Facility until they are made available for collection or dispatched
in accordance with clause 17. Such policy of insurance:
(a) will be subject to maximum limits in the aggregate and for each loss or series of
losses as set out in the policy terms and conditions;
(b) will be subject to exclusions, limitations and other terms as set out in the policy
terms and conditions; and
(c) will be subject to such excess on each and every claim as is required under the policy
terms and conditions.
13.2 Cellar Link will promptly provide to a Customer on whose behalf Cellar Link holds or has at
any time held Products in the Storage Facility a copy of the terms and conditions of the
insurance policy taken out pursuant to clause 13.1.
13.3 The liability of Cellar Link to the Customer in respect of any Products insured pursuant to
clause 13.1 is limited to the proceeds actually recovered by Cellar Link under such policy of
(a) any excess paid or payable by Cellar Link in respect of the claim; and
(b) any other costs (including, but not limited to, legal and administrative costs) incurred
by Cellar Link in making or pursuing such claim,
and, in the case of a claim also involving property of a customer or customers of Cellar Link
other than the Customer, will be the same proportion of the insurance proceeds recovered
(net of the expenses referred to in clauses 13.3(a) and 13.3(b)) as the value of the
property of the Customer which has been lost, destroyed or damaged bears to the value of
all of Cellar Link's customers' property which has been lost, destroyed or damaged.
13.4 Insurance cover arranged by Cellar Link will not indemnify the Customer for loss due to
variation in temperature, packing or handling.
13.5 Despite the foregoing, the Customer’s Products will not be insured during any period when
any sum payable by the Customer to Cellar Link has not been paid in full by its due date.
14.1 All Products ordered by the Customer from Cellar Link will be delivered to the Customer’s
nominated delivery address.
14.2 Although Cellar Link will make every effort to deliver Products ordered by the Customer in
accordance with the Customer's requested date for delivery, no warranty is given by Cellar
Link that the Products will be delivered on the nominated or any other date. Cellar Link is
not liable for any Claim arising from or relating to any delay or failure to deliver any
14.3 If, following acceptance of the Customer's order, any Product specified therein becomes
unavailable for any reason, Cellar Link will use its best endeavours to offer an alternative
Product to the Customer. Cellar Link will refund to the Customer:
(a) the difference between the amount paid for the unavailable Product and any
alternative Product which the Customer agrees to take; or
(b) the amount paid in respect of the unavailable Product, if the Customer does not
choose to purchase the alternative Product.
Any additional amount payable in respect of an alternative Product must be paid by the
Customer at the time of agreeing to purchase the alternative Product.
14.4 Cellar Link is deemed to have delivered Products when, in the ordinary course of events,
the Products would have arrived at the Customer’s nominated delivery address.
15.1 Cellar Link will endeavour to assess the condition of any Product it sells (including by
physical inspection), but Cellar Link cannot know and accepts no liability for the complete
provenance of every Product, especially older vintages. If the Customer requests
information that Cellar Link has regarding the provenance and condition of Products that
Cellar Link sells, Cellar Link will share that information with the Customer. Cellar Link’s
Provenance Guarantee only applies to stock originally sourced and supplied from within
Cellar Link’s own cellars.
15.2 If the Customer is not satisfied with Products he purchases from Cellar Link, or if Cellar
Link makes an error with the Customer’s order, the Customer must email Cellar Link
immediately at firstname.lastname@example.org explaining the reasons for the
Customer’s dissatisfaction. Each situation will be reviewed on an individual basis in light of
the facts and circumstances of that case and will be resolved promptly.
15.3 If Cellar Link requires the Customer to return questionable Products (including both opened
and unopened ones) to Cellar Link for evaluation and for possible return to Cellar Link’s
supplier, such Products must have the Cellar Link-generated barcode label attached as
proof that the Products were supplied by Cellar Link. If (in its sole discretion) Cellar Link
accepts responsibility, Cellar Link will either exchange the Products or issue a credit
(including return shipping charges) towards future purchases. All requests to return wine
are subject to Cellar Link's investigation, review and final evaluation of the relevant facts
and circumstances. Unless otherwise agreed by Cellar Link, only the following reasons for
return will be considered:
(a) The wine is corked or flawed, providing the wine is returned in its original condition
to Cellar Link within 7 days of receipt together with proof of purchase and all
remaining bottles of the Product supplied at the same time as the defective wine; or
(b) The wrong wine was sent (e.g., different vintage from the one ordered); or
(c) An error was made during shipment of the wine.
16.1 Products delivered into the Storage Facility will be stored until the Customer arranges to
collect them. The Customer will pay for storage of the Products at the rates stated in Cellar
Link's Schedule of Fees and Charges applicable from time to time in advance.
16.2 Cellar Link can and will open any Case containing Products and can and will open and
peruse any document accompanying or associated with Products for the purpose of
cataloguing the Products, determining the nature, condition or ownership of the Products
and for any other purpose Cellar Link believes necessary.
16.3 If, in Cellar Link's opinion, any Product is or is liable to become dangerous, Cellar Link may
at any time destroy dispose of, abandon or render harmless the Product without liability or
compensation to the Customer and without prejudice to Cellar Link's right to any charges
under these Terms.
16.4 If a Case is damaged or otherwise requires replacement from time to time, Cellar Link may,
in the exercise of its absolute discretion and at the Customer’s cost, repackage Products in
16.5 The Customer may not enter the secure area of the Storage Facility without Cellar Link's
consent nor except in accordance with the access and security procedures specified by
Cellar Link from time to time.
16.6 The Customer warrants:
(a) that the Customer has made his own inquiries as to the suitability and fitness of
Cellar Link for the Customer’s purposes and has not relied upon any representations
made by Cellar Link;
(b) that the Customer is or will be the owner of Products and/or is or will be entitled at
law to deal with Products delivered into the Storage Facility in accordance with these
(c) that the Products are not and will not be subject to any encumbrance or right of any
third party which would or might prevent the Customer storing them at the Storage
Facility under these Terms;
(d) that the Customer or his representative will check that Products delivered to the
Storage Facility by or on behalf of the Customer are fully, adequately and truly
described on all Deposit Receipts at the time of receipt;
(e) that all Taxes will be paid in full before the Products to which they relate are
delivered for storage in the Storage Facility;
(f) that no Products delivered to the Storage Facility by on behalf of the Customer will
be or include any illegal, dangerous, inflammable, corrosive, explosive, volatile,
offensive or aerosol items or substances nor contain more than 20% alcohol; and
(g) that the Customer will keep Cellar Link informed of the Customer’s current postal
address, telephone numbers, fax number, email address, drivers licence number or
passport number and credit, debit or charge card or bank account details at all
16.7 The Customer will indemnify Cellar Link against all Claims whatsoever and howsoever
arising out of any breach of these Terms by the Customer, including any breach of the
warranties set out in clause 16.6.
16.8 The Customer acknowledges and agrees to comply with all relevant laws and regulations,
including all Ordinances and applicable regulations in Hong Kong, as are or may be
applicable to the use of the Storage Facility and its services. The liability for any and all
breaches of such laws rests absolutely with the Customer and includes any and all costs
resulting from such a breach.
16.9 If Cellar Link believes that the Customer is not complying with the law, Cellar Link may
take any action it considers necessary including contacting, cooperating with and
submitting Products to the relevant authorities and/or immediately disposing of Products or
removing the Products at the Customer's expense. The Customer consents to Cellar Link
taking this action at any time, even where Cellar Link could have but did not act earlier.
16.10 The Customer indemnifies Cellar Link and will keep Cellar Link indemnified from and
against all Claims for any loss, injury or damage to or destruction of property of or personal
injury to or death of Cellar Link, other customers or third parties caused or contributed to
by the Customer including any resulting from or incidental to the Customer's use of or
access to the Storage Facility (except to the extent the same arises as a result of Cellar
Link’s own breach of contract or negligence).
16.11 Cellar Link will catalogue all Products delivered for storage at the Storage Facility. Unless
Cellar Link, in its absolute discretion otherwise decides, all Products will be catalogued and
bottle and case barcode labels applied. If an exception is made, for cataloguing purposes
the contents of a Case will be assumed to be as marked on the Case. Cellar Link accepts no
responsibility for the actual contents of any Case.
16.12 Cellar Link will make access to the Storage Record available to the Customer via the Global
Wine Management Portal. The Customer indemnifies Cellar Link against any Claim for any
typographical, data entry or cataloguing error in any Deposit Receipt or the Storage
17.1 Cellar Link is under no obligation to accept Products into the Storage Facility nor to make
Products available for collection from the Storage Facility until the Customer has complied
with all these Terms and has paid to Cellar Link all amounts owing to Cellar Link in respect
of purchase of the Products, their storage and any other amounts then owing to Cellar Link
by the Customer.
17.2 At least 5 Business Days’ notice in writing of collection, specifying the particular Products to
be collected, the name of the person/carrier who is to collect them and the date and
estimated time for collection, must be given by the Customer to ensure that those Products
will be available for collection by or on behalf of the Customer.
17.3 Cellar Link may agree to dispatch the Products (or particular Products specified by the
Customer in writing) to the Customer or to an address, on an approximate date and at an
approximate time nominated by the Customer in writing, but the costs of so dispatching
the Products, and any other expenses of delivery will be the sole responsibility of the
17.4 Cellar Link is not a common carrier and may at its discretion refuse to transport or carry
Products for any person or to transport or carry any class of Products or any particular
17.5 Despite any specific instructions given by the Customer as to the mode of carriage of
Products, in the exercise of its absolute discretion Cellar Link may carry Products or have
them carried by contractors and by any means.
17.6 Charges where applicable shall be considered earned whether or not Products are delivered
to any nominated consignee and whether damaged or not.
17.7 Despite clause 17.6, if a consignee named in the Customer's instruction for delivery of
Products is not in attendance at the specified address at the time of delivery, Cellar Link
will be entitled to charge the Customer an additional charge for each attempted delivery
and for the time involved in any delay in effecting delivery and the Customer will pay those
charges on demand.
17.8 Despite the foregoing, Cellar Link shall be entitled to presume that anyone at the address
specified for delivery who receives the Products is authorised to receive the Products on
the Customer’s behalf. Cellar Link may request that the person who receives the Products
provide satisfactory proof of his age. Cellar Link will refuse to deliver the Products if the
person receiving the Products is unable or unwilling to provide proof of his age. The
Products will not be delivered to persons under the age of eighteen (18) years or to
persons who fail to provide proof of age satisfactory to Cellar Link that the person is aged
eighteen (18) years or over.
17.9 By making Products available to the Customer (or to a person who Cellar Link in good faith
believes to be authorised by the Customer to collect the Products) for collection or (if
instructed by the Customer) dispatching the Products in accordance with clause 17.3, Cellar
Link discharges all of its obligations under this clause 17. Cellar Link is not responsible for
any Claim which arises after the Products are made available for collection or dispatched.
17.10 Cellar Link shall not be liable for any failure to carry out the Customer’s instructions, nor for
any direct or consequential loss or damage whatsoever resulting from such failure, if:
(a) Cellar Link receives less than 5 Business Days’ notice of delivery of Products to or
collection of Products from the Storage Facility or of a request for delivery of Products
to another location; or
(b) Cellar Link is unable to carry out any of the Customer's instructions due to reasons or
circumstances outside Cellar Link's control.
17.11 The Customer understands that, by arranging removal of the Customer’s Products from the
Storage Facility where they are held at the time of the Customer’s instruction, the
Customer relinquishes any remaining prepaid storage and insurance coverage for those
18. Sale of the Customer's Products through Cellar Link
If the Customer instructs Cellar Link to sell any of the Customer’s Products, the following
18.1 (a) The Customer’s instruction will be deemed to replace and supersede all other
instructions previously given by the Customer to Cellar Link in relation to those
Products. The instruction will be irrevocable unless otherwise agreed in writing by
(b) The Customer will be deemed to have authorised Cellar Link to accept and act on all
instructions given to Cellar Link by the Customer’s representative, whether by
telephone, mail, fax or email and to pay all money due to the Customer or to the
Customer’s representative or to the Customer’s nominated bank account.
(c) The Customer’s representative’s instructions will take precedence in case of conflict
with any other instruction given by the Customer.
(d) Unless otherwise agreed with the Customer, Cellar Link shall sell the Customer’s
(i) by means of brokerage, retail or auction markets, or a combination of those
methods, as Cellar Link sees fit;
(ii) for the best price(s) that Cellar Link can reasonably achieve in the market(s) it
selects at the time(s) when it sells the Customer’s Products; and
(ii) without setting a reserve price.
(e) The Customer authorises Cellar Link to ship (at the Customer’s expense) the
Customer’s Products to anywhere in Hong Kong, Asia, the United Kingdom, the
United States of America or Europe for the purpose of sale.
(f) The Customer agrees to be bound by Cellar Link’s terms and conditions of business
and by each auction house’s terms and conditions of sale as applicable from time to
time. The Customer acknowledges that the Customer has and will have had the
opportunity to review those terms on the applicable company’s website.
18.2 The Customer represents and warrants to Cellar Link that, with respect to all Products
which the Customer instructs Cellar Link to sell:
(a) the Customer has and will have at all relevant times the full legal and beneficial title
to such Products, free from all liens and other encumbrances;
(b) the Customer’s description of such Products is and will be complete and accurate;
(c) that such Products meet and will meet the Customer’s description of them and are
and will be of the age, type and condition described.
18.3 The Customer indemnifies Cellar Link and will keep Cellar Link indemnified from and
against all Claims for any loss, injury or damage arising out of or in consequence of any
breach of the representations and warranties in clause 18.2.
18.4 The Customer’s instruction to Cellar Link to sell the Customer’s Products shall operate as
an irrevocable offer to sell the relevant Products to Cellar Link, which may only be released
by written notice from Cellar Link to the Customer.
18.5 In offering the Customer’s Products for sale, Cellar Link shall act as a principal and not as
agent of the Customer.
18.6 Cellar Link’s notice to the Customer that it has sold some or all of the Customer’s Products
shall operate as acceptance of the Customer’s offer to sell the relevant Products to Cellar
Link. Title and risk in the relevant Products shall pass to Cellar Link when and only when
Cellar Link gives such notice to the Customer.
18.7 The price which Cellar Link shall pay to the Customer for the Products which Cellar Link
buys from the Customer shall be:
(i) the Market Price; less
(ii) any relevant Tax for which Cellar Link is liable; less
(iii) all Sale Costs incurred by Cellar Link; less
(iv) Cellar Link’s Sales Commission.
18.8 The Customer shall promptly pay and indemnify Cellar Link against all Sale Costs incurred
by Cellar Link in connection with the attempted or actual sale of the Customer’s Products,
to the extent that they are not recovered by Cellar Link out of the Market Price of the
18.9 The Customer shall promptly pay Cellar Link’s Sales Commission, to the extent that it is not
recovered by Cellar Link out of the Market Price of the Products.
18.10 The Customer agrees to pay Cellar Link interest on all sums due to Cellar Link at the rate of
1.5% per month from the due date until the date of payment in full.
18.11 The Customer agrees that Cellar Link has a lien on the Customer’s Products for all unpaid
Sale Costs, Sales Commission and interest due to Cellar Link at any time and all Sale Costs
incurred by Cellar Link in connection with the Customer’s Products, including (without
limitation) in relation to the purchase, storage, preparation, storage, marketing,
advertising, sale, disposal of the Customer’s Products.
18.12 Cellar Link will credit the Customer’s account with all sums due to the Customer in
accordance with these Terms. Any cash credit balance held on the Customer's account
shall be held by Cellar Link on trust for the Customer.
18.13 Subject as otherwise provided in these Terms, Cellar Link will account to the Customer
once per quarter for the balance of funds held by Cellar Link arising from sales by the
Customer in accordance with this clause.
18.14 The Customer agrees that Cellar Link may sub-contract, transfer or assign all or any of its
rights and obligations under the Customer’s agreement with Cellar Link, including the
Customer’s instruction, to any other person.
19. Limitation of Cellar Link's Liability - The Global Wine Management Portal
19.1 The Customer acknowledges and agrees that Cellar Link is not responsible for, nor liable to
the Customer in respect of, any failure to provide the Global Wine Management Portal or
any other Service provided through the Website or in respect of any loss or lost profit as a
result of any sale or purchase or lost sale or purchase of Products through the Global Wine
Management Portal and Website.
19.2 Except as set out expressly in these terms and conditions, to the fullest extent permitted
by law, Cellar Link makes or gives no condition, warranty or representation, whether
express or implied, arising by statute, common law or otherwise, including but not limited
to any implied term, warranty or condition of title, completeness, accuracy, description,
satisfactory quality, merchantable quality or fitness for a particular purpose in relation to
the Global Wine Management Portal, any other Service provided by Cellar Link, any
Product offered for sale or sold through the Global Wine Management Portal and Website,
warranties and terms are hereby expressly excluded.
19.3 Except in relation to such liability as has been expressly excluded, and subject always to
Clause 20.2, the maximum aggregate liability of Cellar Link whether in contract, tort,
statutory duty or otherwise (even where Cellar Link has been advised of the possibility of
such loss or damage) for any loss or damage whatever arising from or in relation to these
Terms and/or any sale or purchase effected through the Global Wine Management Portal
and Website shall, in respect of any one or more events or series of events (whether
connected or unconnected) taking place within any twelve month period, be limited to
HK$25,000. This limit shall also apply in the event that any exclusion or other provision is
held to be invalid for any reason and Cellar Link becomes liable for loss or damage that
would otherwise have been limited.
20. Limitation of Cellar Link's Liability
20.1 The Customer acknowledges that Cellar Link supplies the Products and the Services as they
are, without making any representation or warranty as to their suitability for any purpose,
and that the nature of the Products is such that Cellar Link cannot and does not warrant:
(a) the provenance, quality, drinkability, fitness for use or purpose or freedom from
defect or deterioration of the Products, either at the time of delivery or deemed
delivery under clause 14 or at the time of collection or dispatch under clause 17;
(b) the market value or appreciation in value of the Products; or
(c) that the Products comply with any description of them in any marketing materials or
packaging or the information on any label, or that the Products will comply with any
20.2 Without limiting clause 20.1, and to the fullest extent permitted by law:
(a) Cellar Link expressly excludes all warranties, conditions and representations, whether
express or implied, and whether contained in statute or common law. To the extent
to which such warranties, conditions and representations cannot be excluded or
restricted, these Terms will be read subject to those warranties, conditions and
(b) subject to clause 13.3, Cellar Link's liability is limited, at its option:
(i) in the case of Products – to replacing the Products or resupplying equivalent
products, or paying to the Customer the cost of such replacement or resupply;
(ii) in the case of Services – to supplying the Services again or paying to the
Customer the cost of having the Services supplied again.
20.3 Cellar Link shall not in any circumstances be liable for any direct, indirect or consequential
loss or damage arising from loss, wastage, spoilage, evaporation, contamination or
deterioration of or damage to any Products, the loss of market for any Products, decline in
the value of any Products or for any other damages arising from or attributable to any
cause, including the wilful or negligent act or omission of Cellar Link. Further, Cellar Link
shall not in any circumstances be liable to repurchase the Products or to effect any future
sale of the Products.
20.4 To the fullest extent permitted by law, Cellar Link shall not be liable in any way to any
person for and is expressly released by the Customer from and indemnified by the
Customer against any Claim for any loss or damage to the Products arising out of their
packing, storage or handling, whether in transit or otherwise, or for any failure to deliver
Products at any time or to any place specified by the Customer or at all.
20.5 To the full extent allowable at law Cellar Link shall not be liable in any way to any person
for and is expressly released by the Customer from and indemnified by the Customer
against any liability arising from any direct or consequential loss suffered by any person
arising out of the matters referred to above in clause 16.2 and 16.3 even where the alleged
liability arises out of Cellar Link's negligence, deliberate act or breach of contract.
20.6 If by operation of law, Cellar Link is held liable in any way to any person for any of the
matters referred to in clause 16.2, Cellar Link's liability shall be limited to the market value
of the Products as determined by Cellar Link's valuers.
21.1 Once any initial fixed period of storage of the Customer’s Products has ended either party
may terminate the parties’ agreement for storage of the Products by giving the other party
5 Business Days’ written notice. If the Customer gives less than the requisite amount of
notice Cellar Link will be entitled to charge the Customer accordingly.
21.2 In the event of illegal or environmentally harmful activities on the part of the Customer in
relation to the use of the Storage Facility or its services, Cellar Link may terminate its
obligation to store the Customer’s Products immediately and without notice.
21.3 Upon termination of the parties’ agreement for storage of the Products the Customer must
remove all his Products from the Storage Facility on the date specified by the party
terminating the agreement.
21.4 Either Cellar Link or the Customer may terminate the Customer’s right to use the Global
Wine Management Portal and to receive other Services at any time by giving to the other
party written notice of termination.
21.5 Cellar Link reserves the right to terminate access to Cellar Link services and websites at
any time. If this happens Cellar Link will notify the Customer. In such event: (a) the
Customer will no longer be authorised to access Cellar Link websites; (b) the Customer will
continue to be subject to and bound by all restrictions imposed on the Customer by these
Terms; and (c)) all licences granted by the Customer and all disclaimers by Cellar Link and
limitations of Cellar Link's liability set out in these Terms or elsewhere on Cellar Link's
websites or documentation will survive.
21.6 If the Customer is dissatisfied with any portion of Cellar Link’s Services, or with any of
these Terms, the Customer's sole and exclusive remedy is to discontinue using the Website
and the Global Wine Management Portal.
21.7 The Customer must pay all outstanding moneys and expenses owed to Cellar Link up to
the date of termination of:
(a) the Customer’s right to use the Global Wine Management Portal and to receive other
(b) the parties’ agreement for storage of the Products; or
(c) the removal of the Products from the Storage Facility;
whichever is the later date. Calculation of moneys owed will be made by Cellar Link and
such calculation will be final.
21.8 The Customer's liability for outstanding moneys, property damage, personal injury,
environmental damage and legal responsibility under these Terms continues to run beyond
the termination of the parties’ agreement for storage of the Products.
22.1 All exclusives, promotions, clearances, offers and discounted items advertised on the
Website are available only while stocks last unless otherwise advertised. All terms and
conditions of exclusives, promotions, clearances, offers and discounted items advertised on
the Website shall apply. Promotions may not be available in all areas.
22.2 Cellar Link reserves the right not to sell certain Products to any person to which, or in any
location where, the sale of certain Products is restricted or prohibited.
22.3 Neither Cellar Link nor the Customer shall be deemed to be in breach of any of these
Terms (other than any obligation to pay money) by reason of any delay in performance or
non-performance to the extent that such delay or non-performance is due to causes
beyond its reasonable control (including, but not limited to, any strike, lockout or other
form of industrial action, act of God, war, riot, fire, flood or storm) so long as the party
concerned has acted and continues to act reasonably and prudently to prevent and to
minimise the effect of such causes.
22.4 Any part of these Terms which is invalid or unenforceable will be read down or severed to
the extent of such invalidity or unenforceability, without affecting the remaining provisions.
22.5 Cellar Link may in its discretion sub-contract the performance of any part of its obligations
under these Terms and any sub-contractor’s terms of business (including any lien) shall
apply as if Cellar Link had entered into the sub-contract as agent of the Customer.
22.6 Cellar Link may in its discretion:
(a) assign and transfer all its rights and obligations under these Terms and/or under any
contract with the Customer to any other person who has the resources and expertise
to fulfil those obligations and upon that person undertaking to the Customer to
perform those obligations, Cellar Link shall be discharged from all further liability to
the Customer; or
(b) offer the Customer the choice of having his contract(s) with Cellar Link transferred to
another person in accordance with paragraph (a) of this clause or removing his wine
from the Storage Facility and if the Customer does not remove his wine from the
Storage Facility, he shall be deemed to have agreed to have his contract(s)
22.7 Without derogating from any other method of service allowed by law, any notice, demand
or other communication sent to the Customer by post to the last address given to Cellar
Link in writing by the Customer shall be deemed to be received by the Customer in the
ordinary course of post.
22.8 The Customer may not assign the benefit of these Terms without Cellar Link's prior consent
22.9 Cellar Link may exercise any and all its rights under these Terms at any time and no failure
to exercise or delay in exercising those rights will operate as a waiver those rights.
22.10 These Terms will be governed by the laws of Hong Kong and the courts of Hong Kong shall
have non-exclusive jurisdiction to hear any matter arising thereunder.